Returns & Exchanges
At Fenwick, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, unused condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience for our customers.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.
Ship the Item
Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing